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I was frantic because I had a leak that was causing some dramatic problems and I did not know where it was. My insurance company said American Leak Detection would contact me. I received a call within the hour and a gentleman from American Leak Detection scheduled an...
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Anonymous
DIane

Could you please let us know what State or office the American Leak this was. It's always nice to hear or see a compliment from one of our homeowners.

#1109754
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Called them out to find leak, couldn't determine where leak was because my irrigation system was leaking at the valves, told me I would need 415 dollars of work on my irrigation system to change 3 valves, then if that didn't stop the leak they would need to possibly...
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Anonymous
Anonymous

Please state which office and state this complaint is from.

1.0
#1106656
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This is going to be my third visit..I paid 525 dollars for nothing so far.lets see what happens..i hope I don't end up in small claims court but looks to be that way so far.. I hope I'm wrong..p.s. they only found 1 leak in the light and fixed it twice..3 strikes...
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Anonymous
Anonymous

Please state what ALD this is and where it is. All offices are independently owned.

#1087108
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American Leak Detection - Very Good Service- reliable on scheduling

American Leak Detection
#1118262
5.0
Details
I have ALD come out to Humble Texas a week ago. Technician found the leak and gave outlet crew details on what part needed repairing. I was expecting to pay over 400 for the info but when he was done he spit it’s only 200. Great job.
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American Leak Detection - Leaking pipe not repaired!!!!!!!

American Leak Detection
#1049636
1.2
Details
American leak from Penscola, fl. Has left my yard a mess and water line still leaking. Very disqualified people. They cut ATT telephone lines.
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Insurance But Self Pay Review

American Leak Detection
#1002487
1.0
Details
Beware one technician and part time owner to cover 80% of Maryland territory. Watch pricing depending on where you live in Maryland. The company charges drive time, which could be costly. Where I live the Virginia office is closer but will help me. I didn't want to pay nearly three times the price. Other companies are out there for less expensive price and handle more effeciently.
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American Leak Detection Plumbing Service Review

American Leak Detection
#949808
1.6
Details
Water main leak in drive way. Located leak, so they thought - were 3' off. Said they would be back to locate leak with the expert in 2 days, which turned out to be 5 days. Now my drive way looks like *** with the TERRIBLE cement patch work. Even said they would come back to fix the ugly patches but they never did.
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THESE PEOPLE ARE CROOKS CHARGED ME $1,200 to fix a leak....NEVER FIXED. DON'T GUARANTEE SERVICE and try to charge each time they come out. CROOKS. Their customer service is also horrible. I tried to complain a number of times and each time I was told I would receive a...
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Anonymous
D Tann

Please put what state your complaint is coming from! ALD is privately owned in each state.

1.6
I didn't like
  • Poor workmanship caused major leak costing me a lot of money
  • I got ripped off
#1075434
Reply to reviews
See above. I tried to do an accurate measurement of the leak but due to being out of town and rain, I was not able to get an accurate measurement within the so called "warranty period" of 30 days. I went through the winter with the leak because I did not know what else...
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#1071612
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American Leak Detection - Shoddy Workmanship
We had the main water line from the curb to the house replaced by American Leak Detection in 2015. We are in Wake Forest, NC. Two years later, we woke up to no water pressure. Upon investigation, we found water gushing from the line in the front yard. Called the city...
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1.0
I didn't like
  • Poor workmanship caused major leak costing me a lot of money
#1066278
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Well-qualified technician in S.E. Michigan came out and identified the location of a leak in my swimming pool line. A little bit pricey, but they don't have a lot of competition, so it's probably to be expected. I repaired the line myself. Problem solved. Very pleased...
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4.8
#1061073
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We are a park and recreation district who scheduled American Leak Detection to come out to do testing on our commercial pool lines. It was initially difficult to get a response just to set up a time for the work. A thorough description of what needed to be done and the...
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Anonymous
Sam

Yes did the same thing to our family.

1.0
#1015318
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The tech was in warm ups and had a dtink in his hand the whole time he was here said it was the toilet that was causing the leak in my closet and in the walls ,tile floor and outside the house....REALLY
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Anonymous
Becky

What state was this in? American Leak has franchises all over the country. I am sure if you called them directly they would work with you. It's a shame that you did not have...

1.2
#994702
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I called American Leak Detection in Orlando, Florida (407) 381-2000 to determine why my pool was leaking water. I was asked to describe my pool so I explained that I have a spa which overflows into the pool and the pool overflows into a fountain. They then quoted a...
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1.0
#993288
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