filters
state:
Show
city:
Show
category:
Show
product:
Show
This is going to be my third visit..I paid 525 dollars for nothing so far.lets see what happens..i hope I don't end up in small claims court but looks to be that way so far.. I hope I'm wrong..p.s. they only found 1 leak in the light and fixed it twice..3 strikes...
Read more
Anonymous
Anonymous

Please state what ALD this is and where it is. All offices are independently owned.

#1087108
Reply to reviews
THESE PEOPLE ARE CROOKS CHARGED ME $1,200 to fix a leak....NEVER FIXED. DON'T GUARANTEE SERVICE and try to charge each time they come out. CROOKS. Their customer service is also horrible. I tried to complain a number of times and each time I was told I would receive a...
Read more
Anonymous
D Tann

Please put what state your complaint is coming from! ALD is privately owned in each state.

1.6
I didn't like
  • Poor workmanship caused major leak costing me a lot of money
  • I got ripped off
#1075434
Reply to reviews
See above. I tried to do an accurate measurement of the leak but due to being out of town and rain, I was not able to get an accurate measurement within the so called "warranty period" of 30 days. I went through the winter with the leak because I did not know what else...
Read more
#1071612
Reply to reviews

American Leak Detection - Leaking pipe not repaired!!!!!!!

American Leak Detection
#1049636
1.2
Details
American leak from Penscola, fl. Has left my yard a mess and water line still leaking. Very disqualified people. They cut ATT telephone lines.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website

Insurance But Self Pay Review

American Leak Detection
#1002487
1.0
Details
Beware one technician and part time owner to cover 80% of Maryland territory. Watch pricing depending on where you live in Maryland. The company charges drive time, which could be costly. Where I live the Virginia office is closer but will help me. I didn't want to pay nearly three times the price. Other companies are out there for less expensive price and handle more effeciently.
Comment
Show
Customer service
Price Affordability
Reliability
Staff
Value for money
Website

American Leak Detection Plumbing Service Review

American Leak Detection
#949808
1.6
Details
Water main leak in drive way. Located leak, so they thought - were 3' off. Said they would be back to locate leak with the expert in 2 days, which turned out to be 5 days. Now my drive way looks like *** with the TERRIBLE cement patch work. Even said they would come back to fix the ugly patches but they never did.
Comment
Show
Discounts and Special Offers
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty

American Leak Detection Residential Services Review

American Leak Detection
#736916
They chare minimum for two hour and mostly there 30 minutes and charge good three hundred dollars or more and don't fix anything
Comment
Show
American Leak Detection - Shoddy Workmanship
We had the main water line from the curb to the house replaced by American Leak Detection in 2015. We are in Wake Forest, NC. Two years later, we woke up to no water pressure. Upon investigation, we found water gushing from the line in the front yard. Called the city...
Read more
1.0
I didn't like
  • Poor workmanship caused major leak costing me a lot of money
#1066278
Reply to reviews
Well-qualified technician in S.E. Michigan came out and identified the location of a leak in my swimming pool line. A little bit pricey, but they don't have a lot of competition, so it's probably to be expected. I repaired the line myself. Problem solved. Very pleased...
Read more
4.8
#1061073
Reply to reviews
We are a park and recreation district who scheduled American Leak Detection to come out to do testing on our commercial pool lines. It was initially difficult to get a response just to set up a time for the work. A thorough description of what needed to be done and the...
Read more
Anonymous
Sam

Yes did the same thing to our family.

1.0
#1015318
Reply to reviews
The tech was in warm ups and had a dtink in his hand the whole time he was here said it was the toilet that was causing the leak in my closet and in the walls ,tile floor and outside the house....REALLY
Read more
Anonymous
Becky

What state was this in? American Leak has franchises all over the country. I am sure if you called them directly they would work with you. It's a shame that you did not have...

1.2
#994702
Reply to reviews
I called American Leak Detection in Orlando, Florida (407) 381-2000 to determine why my pool was leaking water. I was asked to describe my pool so I explained that I have a spa which overflows into the pool and the pool overflows into a fountain. They then quoted a...
Read more
1.0
#993288
Reply to reviews
ALD came out to find a leak in the restaraunt I am working at in south Florida Ken attended the site and started a survey Couldn't find the leak charged $1500 for the privalage saying he could not turn off the 11/2" pvc water valve to isolate the rest of the building...
Read more
1.0
#968138
Reply to reviews
They were quick to call back and come out. No pre-estimate price for service call on the phone or by the technition. He was there less than 30 minutes, and the bill was $350. He did not charge for the grey stripe patch in a blue pool which I was very dis satisfied...
Read more
2.1
Sunset, Louisiana
I didn't like
  • No pre-estimate price
  • No receipt
  • Wrong color patch
#944907
Reply to reviews