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I paid $515 for a leak that was patched and didn't even hold for 5 hours. I called all the way up to the corporate headquarters, who stated that they sell these franchises and have no control over the people that buy them.

I would NEVER RECOMMEND THIS COMPANY TO ANYONE. They either do shoddy work, or are deceitful about their abilities. If they were not able to fix my pool successfully, they should have accepted a house call fee, and not charged me to fix a leak they weren't capable of doing. Customer service is terrible!

Stay away from Bud Neglio of the Freehold, NJ franchise. The corporate website states numerous credentials that don't mean anything in the end.

Reason of review: Warranty issue.

Monetary Loss: $1000.

Preferred solution: Deliver product or service ordered.

American Leak Detection Cons: I got ripped off.

Location: Brick Township, New Jersey

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Guest

Depending on the size of the hole or tear that is in the liner sometimes it is not repairable. We always do try our best but there is never a guarantee that the patch can hold. We sincerely apologize that this was not of understanding at the time of detection.

Guest

How about he goes out to the customer and tries to make things right? One unhappy customer, causes you to lose another customer.

Guest

I do know Bud and he is a stand up guy and does the best he can with conditions he had to work with. Like you said he's patching your poo; thats what patching is .

Sometimes patching just doesn't hold .

Most likely you priced a new liner and decided to gamble . The old saying goes you can't make chicken salad out chicken -----

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